Region VIII Services pages within this section: Safe Communities Emergency Services Client Services Housing Head Start Family Planning Prairie Rose Center Weatherization

Region VIII Client Services

Self-Reliance Case Management

Individuals who have a desire to make changes in their lives, changes which strive to improve their and their family’s lives, receive one-on-one assistance. Under the program the case manager works with the individual to identify what will make their lives better and then identify the steps that need to be taken to achieve that major goal. The case manager encourages, provides information, gives guidance; but ultimately it is up to the individual to do the work and actually make the changes.

Individual Development Accounts

IDA’s are special matched savings accounts designed to help families and individuals of modest means establish a pattern of regular savings, and ultimately, purchase a productive asset. A productive asset is something of value that is likely to return substantial long-term benefits to its owner- benefits like security, stability, and opportunities for increased income. Participants may use their savings and match money toward any of three assets: a home, a small business, or a post-secondary education. Participants are able to save up to $2,000.00 for a match of $4,000.00. If the max is saved, the participant receives a total of $6,000.00 to use for the asset purchase.

Payee Case Management

Managing personal finances is the key within this program. The typical client is a person with a disability who receives a monthly Social Security benefit. It has been determined either by Social Security, the client’s family, or the client him/herself that they are incapable of handling their money. Typically a checking and savings account are set up through CAP. Staff works with each client to establish a monthly budget, pay the monthly bills and provide the client with spending money. It is the agency’s responsibility to ensure that the basic needs of the clients are met – housing, heat and food.

Credit counseling

Management of personal finances is again the goal of this program. Trained staff will help clients weed through the mounds of bills and try to balance them with your income. Staff will help individuals and families identify economies they can make within their lives until they are caught up and that bottom line is in the black instead of the red. Some staff can also help the individual negotiate with credit card companies in reducing interest rates and monthly payments.

Homebuyers education

Several times each year CAP collaborates with professionals in our communities – lenders, realtors , etc. – to present this Fannie Mae developed curriculum. The course covers everything from looking for a home to looking for a mortgage to maintenance issues once you move into your new home. First time homebuyers may also be eligible for a small award toward closing costs.

Income tax assistance

This is a free tax preparation services for low income individuals. This is a basic service and cannot deal with complicated returns such as self-employment, business, complicated deductions, etc. Donations are accepted.

Housing counseling

Under this program staff can help clients work through a variety of issues surrounding their housing status – rental, security deposits, purchase of a home, delinquent mortgage etc.

Medication Access Program (MAP)

The Medication Access Program (MAP) was developed to assisting lower income individuals in finding and applying for free to low-cost medication programs offered by existing pharmaceutical companies. The program does not pay for medications, reimburse for past medical expenses, or dispense medications - we act as a link between the patient and the pharmaceutical company.  There is a $30.00 quarterly fee for this program.  The fee is due to a cut in a grant funding and helps pay for staff time, phone calls, postage, paper, etc.  The quarterly fee must be included along with the signed contract in order to participate in the program.  A copy of the contract can be found below.

The process of getting medications can take anywhere from 6-8 weeks from the time applications are sent to the company.

Each company has its own verifications required to participate in their patient assistance programs. Some of the common verifications needed are:

Office hours are Monday - Friday from 8:00 A.M. to Noon and 1:00 P.M. to 5:00 P.M.

Applicable Downloads

 Download Client Application Letter
     Download Client Intake Form
     Download Client Medication List
     Download Client Contract
     Download MAP Brochure 

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Phone: 701-227-0131
800-359-2243
Fax: 701-227-4750